Cancellations

Move With Studio’s has a 24-hour cancellation policy.

Early cancellations are outside the 24-hour window of the start time. Clients will have their account credited with the class or session when this occurs. 

Late cancellations are within the 24-hour window of the start time. Clients will be charged the full price of a single class/Session or have a credit deducted from their account when this occurs.

Cancellations or any modifications to private, duet or stretch therapy sessions can be completed via MindBody Online or an email can be sent to the studio at hello@movewithstudio.com. All reformer class cancellations need to be managed by the client via MindBody Online.

All clients when signing up and/or making purchases understand the terms and conditions of Move With Studio’s policy.

Late Cancellation & No Show Policy: There is a $10 no show fee for classes and $15 no show fee for private appointments. If you cannot make a class or appointment and do not want to be charged the no show fee, please late cancel yourself via MindBody Online so others might be able to reserve your spot. If you do not late cancel you will lose your class/session and be subject to the no show fee.

Expirations + Refunds

All clients understand that regularly priced group class, private and Stretch Therapy packages have an expiration date of 6 months and that New Client Specials have a 6-week expiration from the date of purchase. 

All clients understand that Move With Studio does not offer extensions on expiration dates, and expired packages cannot be reinstated.

All clients understand all sales are final and Move With Studio does not offer refunds.

Waitlist

There are 4 spots available on the waitlist. The waitlist closes 24 hours before the start of class. If a spot opens up before it closes, those on the waitlist will be automatically added into the class and will receive an automated email or text message that they were added in. Regardless of confirmation of attendance or not, if one receives an email or text message it means they have been added to the class. The 24 hour early cancellation window still applies even if you were moved from the waitlist into the class. 

Move With Studio is not responsible for unseen emails or text messages and each client is responsible for managing their waitlist sign-ups. Clients automatically confirm they are able to take the class because they signed up for the waitlist. If at any point you can no longer make that class or decide to sign up for a different class, we recommend taking yourself off the waitlist outside of the 24 hour window to avoid being automatically added and/or penalized. That way the next person on the waitlist can have a chance at being in class. 

If a spot opens up after the waitlist closes (within 24 hours of the class), those who are on the waitlist will not be automatically added to the class, and anyone is able to sign up for the open spot. 

Those added into a class from the waitlist and show payment owed is because they either do not have any classes in their account or they have pre-registered for future classes with their current package and all of the classes from the package have all been allocated. If you want to use a class from your package, you will need to early cancel yourself out of the future class in order for the credit to be applied. If we do not hear from you within 24 hours regarding payment you will be charged for a single class to reconcile what is due.

* We always recommend checking the schedule the night before or morning of classes as we often times have late cancelations and space in each class.

** Make sure your account is set to receive all emails and notifications from Move With Studio. This can be managed in your MindBody account under “Contact” in your profile.

Ownership of Site. This Site is owned and operated by KW Wellness Inc dba Move With Studio. The Studio” . All of the content appearing on this Site, including, but not limited to, text, graphics, logos, icons, images, and software are the property of Move With Studio  and protected U.S. and international copyright laws. All elements of the Site, including, but not limited to the general design, collection, arrangement and assembly of all content are the exclusive property of Move With Studio  and protected by U.S. and international copyright laws. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of the content of this Site is strictly prohibited.

Overview. This website is operated by Move WIth Studio. Throughout the site, the terms “we”, “us” and “our” refer to Move WIth Studio. Move WIth Studio offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

To use the Website you must be, and represent and warrant that you are, of legal age (18 years of age or older) and competence. By using the Website on behalf of any third party, you are representing to us that you are an authorized representative of that third party and that your use of the Website constitutes that third party’s acceptance of these Terms. In addition, if you have been previously prohibited from accessing the Website or the website of any of our affiliates, you are not permitted to access the Website.

 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access the Website and use the Services for your personal, non-commercial use, and as we otherwise intend. Move With Studio reserves the right to monitor the Service for the purpose of determining that your usage complies with these Terms.

Prohibited Conduct. You may not use the Website or Services other than as expressly permitted by these Terms. Without limitation, you will not, directly or indirectly: (a) copy, reproduce, modify, distribute, display, create derivative works of or transmit any content on the Website; (b) use the Service or Website commercially; (c) reverse engineer, decompile, tamper with or disassemble the technology used to provide the Service or Website (except as and only to the extent any foregoing restriction is prohibited by a non-waivable provision of applicable law); (d) interfere with or damage the Service, Website, or underlying any technology; (e) impersonate or misrepresent your identity or affiliation; (f) attempt to obtain unauthorized access to the Service or Website; (g) collect information about users of the Service, the Website, or the Service; (h) violate, misappropriate or infringe a third party’s intellectual property or other right, or any social media platform terms; (i) violate any law, rule, or regulation, or (j) interfere with any third party’s ability to use or enjoy, or our ability to provide, the Service or Website.

We May Discontinue or Suspend Our Website or Terminate Your Use. These Terms are effective unless and until terminated by you or us.  We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, our Website (or any part thereof) with or without notice. You agree that we shall not be liable to you or any third party for any such termination, modification, suspension or discontinuance of our Website. We may deny you access to all or part of the Website at any time for any reason (including if you violate these Terms, as determined in our sole and absolute discretion) or no reason at all. If we terminate your right to access the Website, these Terms will terminate and all rights you have to access the Website will immediately terminate.

Your Use of Our Content is Restricted: (a) Unless expressly permitted, you may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works from, transmit or in any way exploit any part of our Website or any content thereon. You further acknowledge and agree that the formulas, techniques, concepts, ideas, and processes provided on the website, including videos, audios, images, and writings (collectively referred to as the “Content”), are confidential and proprietary in nature, and all rights thereto are held exclusively by us. You are granted a limited license to access such Content for personal purposes, and agree not to reproduce, share, or exploit the Content in any manner. You may not distribute any part of this site or any content thereon over any network, including, without limitation, a local area network, or sell or offer it for sale. In addition, these files may not be used to construct any kind of database. Just as we from time to time excerpt materials from other sources in order to support the various commentaries and writings contained herein, we respect the right of others to make "fair use" of the materials contained on Our Website; accordingly, you may from time to time excerpt and use materials set forth on this site consistent with the principles of "fair use".

We May be Legally Compelled to Disclose Certain Information. You agree that in the event we receive a subpoena issued by a court or from a law enforcement or government agency, we shall comply with such subpoenas without your consent or prior notice to you and may disclose your IP address, username, name, IP location or other information in response thereto.

You Are Responsible for Your Own Access. You are responsible for obtaining at your own expense all equipment and services needed to access and use our Website and the Services, including all devices, Internet browsers and Internet access. If you access our Website, a Website application or an Services through a mobile or wireless device, you are responsible for all fees that your carrier may charge you for data, text messaging and other wireless access or communications services.

We Do Not Target Children Under Age 13. Due to the nature of the Internet, we cannot prohibit minors from visiting Our Website, including without limitation, our Services. our Website and our Services are not directed toward children under the age of 13 and we do not knowingly collect information from children under the age of 13 through our Website or the Services.

You Must Abide by Applicable International Laws. Due to the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

Changes to these Terms. You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact. Questions about the Terms of Service should be sent to us at hello@movewithstudio.com

KW Wellness Inc dba Move With Studio Last Modified December 20, 2021. By continuing to use our website, you agree to abide by these terms.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  “Outside Parties” does not include website hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep the information confidential.  In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

Other Disclosures with Your Consent.  We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws.  We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.

Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners.  If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them.  Their use of your information is not governed by this privacy policy.

Service Providers. We may share your information with service providers.  Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.

Your Choices

You can make the following choices regarding your personal information:

1. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free promotional materials to you, as well as targeted offers from third parties.  You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive.  If you decide not to receive promotional emails, we may still send you service related communications.

2. Access To Your Personal Information. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.  You may request access to your personal information by contacting us at the email described below.

3. Changes To Your Personal Information. We rely on you to update and correct your personal information.  Our Website allows you to modify or delete your account profile.  Note that we may keep historical information in our backup files as permitted by law.  If our Website does not permit you to update or correct certain information contact us at the email addressed described below.

4. Deletion Of Your Personal Information. Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.  If required by law, you may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the email address described below.  In addition, we may keep your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements. 

5. Revocation Of Consent.  If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the email  address described below.

6. Online Tracking.  We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.

Third-Party Links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these linked sites (including if a specific link does not work).  Notwithstanding the foregoing, we have no control over the privacy practices of websites or applications that we do not own.